Returns & Replacements
Returns Made Easy
We want you to be fully satisfied with your Fanprobe purchase. Below are our guidelines for returns and replacements:
Return Policy
Fanprobe offers a 60-day return window. To be eligible for a return, your item must:
Have been purchased directly from Fanprobe or an approved vendor
Be within 60 days of your original purchase date
To start a return request, have your order number ready. Our team is here to help every step of the way.
Replacement Policy
We also offer replacements within 60 days of purchase. Your item may qualify for a replacement if:
It was purchased from Fanprobe.com or an authorized distributor
It arrived defective, damaged, or incorrect
The purchase was made within the last 60 days
To request a replacement, please fill out the form below.
Received the Wrong Item?
If you received the wrong product in your order, contact us directly:
returns@fanprobe.com 1-888-434-4420
We’ll resolve the issue quickly and get the correct item to you.
Replacement Request
Please complete the form below so we can gather additional details to further investigate any product issues and get a replacement sent out to you.
