Frequently Asked Questions?

About Fanprobe & Mortuary Bar

  • Fanprobe is a product innovation company that creates practical, problem-solving tools for the mortuary and funeral industry. Our flagship product is the Mortuary Balancing Bar.

  • The Mortuary Balancing Bar (MBB) is a patented tool designed to aid funeral professionals during the dressing and preparation of decedents. It ensures stability, reduces strain, and enhances dignity during casketing.

  • It's designed for funeral homes, morticians, embalmers, transport teams, and anyone responsible for body preparation and presentation.

  • Fanprobe tools are built from real-world feedback and designed to solve everyday problems in the funeral space. They're durable, efficient, and created by industry insiders.

  • Yes. Fanprobe holds a patent-pending on the Mortuary Balancing Bar.

  • Currently, the Mortuary Balancing Bar comes in one professional-grade standard. Custom finishes may be available in future editions.

  • The Mortuary Balancing Bar is made from lightweight, durable, medical-grade plastic and finished with a protective powder coating.

  • No. It ships pre-assembled and ready to use.

Usage & Instructions

  • Simply place the unit under the decedent’s lower back to raise and stabilize them during dressing. Always follow included instructions for proper usage and safety.

    Download User Guide

  • Yes, the bar is tested to support various body types and sizes commonly encountered in funeral services.

  • Absolutely. The Mortuary Balancing Bar can be wiped down with industry-standard disinfectants.

Storage & Maintenance

  • The mortuary bar can be stored in all types of conditions.

  • Yes. The Mortuary Balancing Bar includes a 1-year limited warranty covering manufacturing defects. Warranty service details can be found in your packaging or by contacting us.

  • With proper care, it’s built to last for years of routine professional use.

Orders, Shipping & Returns

  • You can order directly from fanprobe.com or Mortuaybar.com from authorized distributors.

  • Yes. Contact us at contact@fanprobe.com for wholesale or distributor inquiries.

  • Not yet. Currently, we ship only within the U.S.

  • We offer standard, expedited, and overnight shipping through major carriers.

  • Standard shipping typically takes 3–7 business days.

  • Fanprobe offers a 60-day satisfaction guarantee. If you’re not happy with your purchase, contact us for a return or replacement.

    Start a Product Return

Have Questions?

Our Fanprobe support team is here to help. Be sure to check our FAQ.