Your Privacy Matters

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our online store, as part of the buying and selling process we collect the personal information you give us, such as your name, address, and email address. When you browse our site, we also automatically receive your computer’s Internet Protocol (IP) address. This helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction (such as verifying your credit card, placing an order, arranging a delivery, or returning a purchase), we imply that you consent to our collecting and using it for that specific reason only. If we ask for your personal information for a secondary reason (like marketing), we will either ask you directly for your express consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If, after you opt-in, you change your mind, you may withdraw your consent (for us to contact you, and for the continued collection, use, or disclosure of your information) at any time by contacting us at contact@fanprobe.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.

SECTION 4 - PAYMENT PROCESSING (STRIPE)

Our store uses Stripe as our payment processing platform to securely handle transactions for purchases. Your data related to transactions is stored through Stripe’s data storage and databases as part of the Stripe system. Stripe stores this information on secure servers behind a firewall.

Payment: If you choose to complete your purchase through our direct payment gateway (Stripe), Stripe will store your credit card data. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction, and is deleted afterward.

All direct payment gateways adhere to the standards set by PCI-DSS, which is managed by the PCI Security Standards Council (a joint effort of companies like Visa, MasterCard, American Express, and Discover). PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information, you may also refer to Stripe’s Terms of Service and Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

In general, third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. However, certain third-party service providers (such as payment gateways and other payment processors) have their own privacy policies regarding the personal information we must provide to them for your purchase-related transactions. We recommend that you read the privacy policies of these providers so you can understand how they will handle your personal information.

Also, be aware that some providers may be located in or have facilities in a different jurisdiction than either you or us. Therefore, if you proceed with a transaction that involves a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, then your personal information may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our site, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

We use the following cookies on our site, and we list them here so that you can choose whether to opt out of cookies or not:

• _session_id (unique token, sessional) – Allows our site to store information about your session (e.g., referrer, landing page, etc).

• cart (unique token, persistent for 2 weeks) – Stores information about the contents of your cart.

(Note: You can adjust your browser settings to refuse cookies or alert you when cookies are being used.)

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence. If you are the age of majority, you also confirm that you have given your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon being posted on the website. If we make material changes to this policy, we will notify you here that it has been updated. This is so you are aware of what information we collect, how we use it, and under what circumstances (if any) we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you have any questions – or if you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information about our privacy practices – please contact our Compliance & Operations Department at contact@fanprobe.com.